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Go to the shopReturn & Exchange Policy - Lifestyle.Live
Return & Exchange Policy - Lifestyle.Live
Thank you for shopping at Lifestyle.Live! We value your satisfaction and want to ensure that your shopping experience is as enjoyable as possible. Please take a moment to review our return and exchange policy below:
Returns
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Eligibility: You may return most new, unopened items within 30 days of delivery for a full refund. To be eligible for a return, your item must be in the same condition as you received it, unworn or unused, with tags, and in its original packaging.
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How to Initiate a Return:
- Log in to your Lifestyle.Live account.
- Navigate to the "Order History" section.
- Locate the order containing the item(s) you wish to return and click "Return Items."
- Follow the instructions to complete your return request.
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Return Shipping: Customers are responsible for return shipping costs unless the return is due to a product defect or an error on our part.
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Refund Process: Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
Exchanges
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Eligibility: We offer exchanges for items that are defective or damaged upon receipt. If you need to exchange a defective or damaged item, please contact our customer support team within 7 days of receiving your order.
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How to Initiate an Exchange:
- Contact our customer support team at support@lifestyle.live within 7 days of receiving your order.
- Provide your order number, details of the issue, and any relevant photos.
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Exchange Process: We will provide you with instructions on how to return the defective or damaged item. Once we receive and inspect the item, we will ship a replacement to you at no additional cost.
Contact Us
If you have any questions or need assistance with a return or exchange, please don't hesitate to contact our customer support team at support@lifestyle.live. We're here to help you with any concerns or inquiries you may have.
At Lifestyle.Live, we are committed to delivering high-quality products and exceptional customer service. Thank you for choosing us for your lifestyle needs!
Note: This Return & Exchange Policy is subject to change without prior notice. Please refer to the policy on our website at https://lifestyle.live/pages/return-exchange for the most up-to-date information.
