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Go to the shop#Frequently asked questions
Get quick answers to common queries about our products, services, and policies.
How do I place an order?
To place an order, simply browse our products, select the items you want, and click 'Add to Cart.' Then, proceed to the checkout, where you can enter your shipping and payment information.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, CANNACOINS and more. You can find the complete list of accepted payment options at the checkout.
How can I track my order?
Once your order is shipped, you'll receive a confirmation email with a tracking link. You can use this link to monitor the status and location of your package.
What is your return policy?
Our return policy may vary depending on the product and circumstances. Please refer to our 'Returns & Refunds' page for detailed information on how to initiate a return or exchange.
Do you offer international shipping?
Yes, we offer international shipping to many countries. During checkout, you can select your country to see if we deliver to your location.
How long does shipping take?
Shipping times vary depending on your location and the shipping method you choose. You can find estimated delivery times on the product page and during checkout.
What if I receive a damaged or incorrect item?
If you receive a damaged or incorrect item, please contact our customer support team within 7 days of receiving your order. We will assist you in resolving the issue.
Do you offer discounts or promotions?
Yes, we frequently run special promotions and discounts. To stay updated on our latest offers, subscribe to our newsletter or follow us on social media.
How can I contact customer support?
You can reach our customer support team through our 'Contact Us' page or by emailing support@lifestyle.live. We aim to respond to inquiries within 24 hours/days.
Is my personal information secure?
We take your privacy seriously. Our website uses secure encryption methods to protect your personal information. You can learn more about our privacy practices in our Privacy Policy.
